Doubletree By Hilton Houston Downtown

the staff was great and the rooms were excelent. i will use them again in the future.

The staff were the absolute best around! They were 100% polite, friendly, helpful and just downright wonderful! They went out of their way to make my eleven year old son's stay just fabulous. He wanted to be high up in the building and they got him on the top floor. Excellent, high class, wonderful all the way around. Could not have been any better. Oh, and the cookies were the best!

The service at this hotel was awesome. From Valet to check in, even the courtsey shuttle staff was really great! This is a very customer service driven hotel and they ensured our stay was a comfortable one. We felt pampered at this hotel, something we were not expecting which made our stay in dowtown Houston that much better. Thank you Double Tree staff, you rock!

The only complaint about this hotel is that they had construction going on in the hotel bar and lounge so it was not available for us to enjoy at the time of our stay.

Su ubicacion respecto al Centro de Convenciones George r Brown, no est'a lejos ni está tan cerca. Its location regarding the George r Brown Convention Center, not far and not too close. El personal es muy amable y dispuesto a ayudar, el gimnasio es pequeño pero suficiente. The personnel is nice and helpful. The gym is small but it's enough.

The room clean-up was kinda sloppy, the bathroom was not thoroughly clean everyday. Just a quick wipe and that was it. I found a roach one day... La habitacion no fue limpiada a profundidad todos los dias, solo una pasada por alli y ya sobre todo el baño. Un dia encontre una cucaracha en el baño.

I did not receive my receipt via e-mail for my one-night stay as I was told would happen, even though I've tried to contact Doubletree several times. Why can't I get any response to this query? I won't recommend Doubletree to others, nor will I stay there again, if I can't get a receipt

Free coffee in the morning.

* Additional fee for telephone and internet * Quite small room

We were going to the ballet, and the Doubletree was very close. We had anticipated walking, but the hotel staff offered their shuttle service. It was very convenient. The staff at the hotel were all very friendly. The hotel was quiet, attractive, and comfortable. We would definitely stay there again, and probably will next year at the same time.

The staff was very kind and took their time listening to every customer's wants and needs. The room was also very nice and clean. I also really enjoyed the location and the beauty of the hotel. I couldn't believe how cheap it was because it looked like a 5 star hotel! The cookie was also an excellent touch!

I got a nice hotel room in a major city for $79 on a discount hotel booking website, which was a great deal. The hotel shuttle took my kids to the venue where an event was taking place (this is what brought us to Houston). The hotel was great, food was so-so.

Dinner at the hotel wasn't anything to write home about--we should have known better and eaten out.

Hotel was very clean and the bar and restaurant very nice.

The shuttle bus is very convenient but twice we phoned for it to pick us up and twice it didn't turn up, if they were busy they should have said not leave us waiting on a street corner.

The staff was excellent: Very helpful, let me check-in 2 hours early, and even the valets were always friendly. I loved the welcome with a warm cookie upon check-in! Room was spacious and had a good desk space.

A little pricey.

Hotel was great, would definitely stay again!

I guess the worse thing was having to pay $30 for valet.

The bed was wonderful and the room was very nice.

The neighboring room occupants were very loud.

Great staff, quick valet, delicious cookies, comfortable king bed

People yelling and running up and down the hallways at 3:30 am

Bed was so fluffy and comfortable. Complementary wifi. Huge room, great view!